Perfume Returns

For additional help call us: 0800 7723674


We hope you are happy your perfume order, but if you do want to make a return we will happily refund you (as long as the packaging is not damaged and there is at least 99 % of the perfume still in the bottle) for any perfumes you return to us in an unused and resalable condition, within 14 days of receipt.

All returns must be sent to:

i Smell Like, Montrose House, Clayhill Industrial Park, Neston, Cheshire Ch64 3RU.

Please include your order number and email address so we can find you on our system.

We will email to notify you when the refund has been processed. Please allow up to two working days, from receipt of this email for the credit to appear in your account.

Any returned items must be received within 14 days of purchase to qualify for a refund or replacement.